Guide
The questions that separate the quotes
Ask all three contractors the same list. Comparing the answers is far more revealing than comparing the totals.
Get it looked at
Three questions, and up to three Costa Mesa contractors. Free either way.
Your request is in.
We are matching it now against roofing contractors working in Costa Mesa and the surrounding area.
- Today, usually within the hour. The first contractor calls or texts the number you gave us. ASAP requests go out first.
- Up to three of them, no more. We cap it at three so you can compare without your phone melting.
- They come and look. Estimates are given after somebody has been on the roof, not over the phone.
- You decide, or you do not. There is nothing to cancel and nothing to pay us.
If you do not hear anything today, check your voicemail and spam folder — contractors often call from a mobile number.
"What underlayment, and how are the valleys done?"
This is the question that reveals whether you are comparing the same roof. Underlayment, ice-and-water placement, drip edge and valley treatment are where quotes quietly diverge.
"What does your workmanship warranty cover, and for how long?"
Ask for it in writing, in the company name, with a term. Five to ten years is common; the term matters less than whether they will still be trading.
"Who is actually doing the work?"
Ask how long this specific crew has worked together. Roofing companies keep their name and change their hands more often than most trades.
"What is your licence number, and who holds it?"
Then look it up. You are checking that the licence is current and that the name on it matches the name on the contract you are being asked to sign.
"Can I see a job you finished five years ago?"
Anybody can show you a roof completed last month. A roof that has been through five winters shows how the edges, valleys and penetrations were actually detailed.
"What happens if the decking is rotten?"
You want a rate, not a reassurance. Some rot is likely on any older roof and the rate is the only thing that keeps that predictable.
In short
Six questions, three contractors, one afternoon. It is the cheapest insurance available on a job this size.
Related questions
Is moss on the roof a problem?
Yes, eventually. Moss holds water against the shingle and lifts the edges as it thickens. Zinc or copper strip at the ridge suppresses it. Pressure washing an asphalt roof strips the granules and does more harm than the moss did.
What warranty should I expect?
Two separate things. The manufacturer covers the material for its rated life, but only if it was installed to their specification. The contractor covers workmanship, commonly five to ten years, and only for as long as they are trading.
What if the decking is rotten underneath?
Some of it usually is. The important thing is that the price per sheet is agreed in writing before the tear-off, so the conversation on day two is about quantity rather than rate.